Delivering what we promise

About The Role

A bit about the role...

Reporting to the Training and Compliance Lead, you will lead the Training team in designing and delivering innovative and engaging material, from the onboarding process through to technical training. A collaborative approach with the Field Teams, Learning and Development Teams as well as any third-party providers is essential in the successful delivery of all training.

The collection and processing of all training records along with all administration relating to training is to be assessed and blended into roles, enhancing the overall team performance, and ensuring our compliance with ISO policies.

Who are we?

M Group Services Energy Retail Division is proud to be one of the UK's largest utilities support organisations – and we’re still growing, with some exciting times ahead. We pride ourselves on being award-winning and recognised for our diligence, customer service and expertise.

We are part of M Group Services, a £1.4 billion turnover business, with a wide and diverse field of operations that regularly presents opportunities for growth. We work with our clients and partners to ensure we keep abreast of industry developments and remain at the forefront of progress. We have been one of the Times 100 Top Track Companies for the last three years running.

What you will bring to the role...

Essential

  • Lead an effective Remote Based Training Team
  • Maintain and deliver all Data Collection Training
  • Maintain accurate and relevant records for all training activities
  • Use the data the team collate to produce reporting and drive change for supporting both BAU and strategic change.
  • Training material design
  • Advanced skills in delivering training remotely and in person
  • Enhanced Microsoft Skills
  • Logical and Innovative
  • Engaging Communication Style
  • Flexible Approach – able to adapt
  • Prioritisation and management of simultaneous tasks

Desirable

  • Enhanced ability to drive improvements in concept and delivery
  • Analysis to focus on required problem area to drive improvements
  • Technical or metering background
  • Formal training qualification
  • Driving license

What we offer

  • 25 days holiday + 8 days bank holiday
  • Access to employee assistance programmes
  • Discounts with national retailers
  • Eye care vouchers
  • Mobile Phone Discounts
  • Reward & Recognition Scheme
  • Recommend a Friend and Earn scheme
  • Reward & Recognition Scheme
  • Opportunities to progress in a successful company

At Morrison Data Services we recognise and value the benefits from our workforce diversity. We are committed to creating a diverse and inclusive environment to develop a culture where our people feel included and valued.