Delivering what we promise

About The Role

A bit about the role…

Morrison Data Services are recruiting for a Capacity Planning Manager to join our Installation Services team based on Newcastle (partial remote working is a possibility). This is an opportunity to join a dynamic team, driving change and planning for the future. You will liaise and manage all key stakeholders with critical input to the design and implementation of annual and monthly planning models, an ability to adapt and embrace change is essential to the successful delivery within this role.

Who are we?

Morrison Data Services is proud to be one of the UK's largest utilities support organisations – and we’re still growing with some exciting times ahead. We pride ourselves in being award winning, recognised for our diligence, customer service and expertise.

MDS are part of M Group Services a 1.4 billion pound turnover business, with a wide and diverse field of operations that regularly presents opportunities for growth. We work with our clients and partners to ensure we keep abreast of industry developments and remain at the forefront of proactively influencing the right pathways to success. In 2019 M Group Services we were one of the Times 100 Top Track Companies

Key responsibilities…

  • Overall management of the Planning and Rota team driving performance through the use of KPIs
  • Creation and ownership of all commercial planning models, for individual clients and the wider business networks
  • Responsibility for all resource planning for medium sized field force (300+)
  • Continuously improve planning models
  • Work closely with key stakeholders internally and externally to ensure forecast accuracy and on target delivery against plan
What you’ll bring to the role…
  • Have previous experience and successful track record of working in a fast paced Planning and Operational environment
  • Capacity Management across complex booking and scheduling systems
  • Client/Customer facing experience – ability to deliver messages to multiple clients in a timely and professional manner
  • Experience working with a field based Operational team
  • Utilities sector previous experience is desirable

What we can offer…

  •  25 days holiday + 8 days bank holiday
  • Access to employee assistance programmes 
  • Discounts with national retailers 
  • Eye care vouchers 
  • Mobile Phone Discounts 
  • Reward & Recognition Scheme 
  • Company Pension Scheme